Question 1

What type of parties and events do you rent to?

Accepted Answer

We do all types of events! Ranging from a few dozen to providing staffing to work with an event of over 10,000 people! Birthday parties, corporate events, fundraisers, church functions, charity events, college activities, hospital events, family reunions, summer camp events, and more!

Question 2

How do I rent your inflatables?

Accepted Answer

After taking a look through our inventory, fill out the questions on the quote form and hit submit. We will respond back with your quote. If you decided to go through with the rental, a deposit fee (fee will depend on product(s) ordered) will need to be paid to schedule your event. The rest of the payment is due upon delivery. We accept all major credit cards, cash or checks.

Question 3

Do you deliver the inflatables?

Accepted Answer

Absolutely! Free delivery with orders of 2 items or more in 25 miles. We will also provide the setup, breakdown and attendants needed to make your event a success. Set up, break down and attendants are included in our prices and not an extra fee.

Question 4

What are your delivery and pickup times?

Accepted Answer

Our morning rental Delivery time (not set up time) is no earlier than 9 AM. Pickup is no later than 7 PM. Choose a designated time for your reservation within those hours and we will be as flexible as possible with the setup and breakdown time.

Question 5

What is your policy if there is bad weather and need to cancel?

Accepted Answer

If you decide to cancel 1 week Before your event for any reason, you will be given a full refund of the deposit fee.
If you decide to cancel Within the week of your event for any reason outside of inclement weather, you will Not be given a full refund of the deposit fee.

Weather policy for our DRY Inflatables:
If there's a chance of rain during your scheduled rental time, we will contact you within 2 days before your event to give you the option to reschedule your reservation or cancel your order for a full refund of the deposit fee. When our dry units get wet, we have to set them up again to clean them thoroughly. For us, it is like setting up two events for the price of one. Sometimes it just happens where our inflatables get wet. So, if in doubt, we recommend an indoor location, alternate event date or cancel altogether.
Weather policy for our WET Inflatables:
A little rain won't hurt our wet slides, free water! If the forecast shows heavy wind (around 15-20mph)/rain or thunderstorms on the day of your event, we will contact you 2 days before your event to give you the option to reschedule your reservation or cancel your order for a full refund of the deposit fee.

Question 6

How must we prepare for our event?

Accepted Answer

We will arrive as early as needed to set up before the start time of your event (earliest we will arrive is 9 AM). Please call us (843)-371-2825 for info on how long the unit you are interested renting will take to set up.
Please dispose of pet waste and clean up the setup area. We may refuse to set up for your event if the area is not clean. We will charge to clean up the area if not clean already. You must be present at time of delivery, and we will not move the inflatable once it is set up.
Set up can be on grass or indoors! Our units cannot be set up in dirt, mud, sand, rocks or mulch.

Question 7

What forms of payment do you take?

Accepted Answer

We accept all major credit cards, cash and checks.

Question 8

What kind of electrical power is needed or if I don’t have electrical power?

Accepted Answer

All of our inflatables require a standard 110-volt household outlet within 100 feet of the set-up area. 1 blower per circuit! Nothing else can be plugged into a circuit being used by a blower.

If power is not available, a generator may be rented for $75 each, which includes a full tank of gas. A full tank can run up to 4-5 hours depending on how many blowers are being used. Additional gas will be an additional charge. If an employee is not present, you are responsible for filling up the generator if more gas is needed. We will be happy to show you how to do so!

Question 9

Do you carry insurance?

Accepted Answer

Yes, Everland Inflatables is licensed and insured.

843-371-2825

843-642-3037

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